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Synaptic is an end-to-end provider for the implementation of networking solutions based on CISCO technologies including assessment, architecture, reengineering, deployment and maintenance. These networking solutions encompass long-haul fibre optics & services, structured cabling solutions partnering with world wide leaders in the cabling industry, and exceptional after-sales support.
Synaptic is powered by human; the human working inside, those professional resources who will be our most valuable asset, and our core competency to deliver the anticipated level of professional service that we desire as well as you desire.
The human that we work with, our customers, who are the main driver behind any success story everywhere, people who we build with a solid relation of trust, serving their entities and their country, to end up with a win-win long term business relationship. Our focus is the human who supports us, our valued vendors, who we team up with to deliver the appropriate service, and to make things happen.
Corporate Advantages
There are many reasons that Synaptic is the leading name in Jordan for networking solutions. Firstly, our specialists, technical teams, and staff have voluminous experience in creating customized networking solutions. This dedicated team includes Account Managers covering different market segments, Cisco Sales Engineers, expert engineers with advanced certifications, Senior Implementation Engineers, and a PMO Department covering all the high-end and low-end projects.
Secondly, we have extensive experience and focus in the Jordanian market giving us the background information and familiarity needed to keep your business connected in the local setting. Thirdly - the aggregation of our services – from networking solutions to fiber optics to an automated call center creates a vertically-integrated solution that provides resolutions to all your networking and business needs.
Fourthly, Synaptic has solid strategic vendor partnerships, such as Cisco, Nexans, and Draka, that gives it a firm technical and financial base. This includes advanced specializations from Cisco including Advanced Wireless, Advanced Data Center Networking Infrastructure, Advanced Unified Communication and Advanced Security.
Finally, Synaptic offers after-sales support and training services that ensure that the services are not merely delivered but become integrated into your organizational structure; while providing a venue to tackle any bugs, problems, or grievances that might arise.
Synaptic Services and Offerings
1. Total Infrastructure Solutions Based on Cisco Technologies: With Cisco Technologies, the leading provider of networking solutions in the world, we create networking solutions that simplify operations and boost efficiency. We provide everything from routing and switching, wireless solutions, data center network infrastructure, and unified communications. These comprehensive infrastructure solutions allow you to effectively share information, centralize communications, enjoy integrated and remote security options, communicate faster and better, enjoy the freedom to roam wirelessly, and work more efficiently.
2. Automated Call Center and Help-Desk: We don’t merely install and implement your critical network applications but we also provide comprehensive automated help-desk systems that utilizes a ticketing system to tackle any bugs, problems, or grievances that might arise. We have a team of highly experience engineers that are available 24X7 on support contracts to ensure the stability and continuity of your networks.
3. Long-Haul Fiber Optics & Services: Partnered with the leading manufacturers of fibre cables like Draka, Synaptic has the experience, personnel, and "make it happen" attitude to help implement, manage, and service your fibre networks. We are highly equipped with the latest tools for installation and testing of fiber optics and service contracts for critical business applications are available 24X7. Our solutions are custom-made for enterprise organizations and service providers. We are proficient in all different types of projects, focusing on long-haul fibre projects & FTTX (Fibre to the Business, and Home).
4. Structured Cabling Solutions: Synaptic has partnered with leading providers in the cable industry (Nexans) to offer an extensive range of cables and cabling systems to raise industrial productivity, improve business performance, enhance security, enrich the quality of life, and assure long-term network reliability.
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